An effective housing professional recognizes that change is an inherent reality of the work and commits to removing antiquated policies, procedures, and practices that prevent students from accessing the support and resources needed for their learning.
To center the work of campus housing departments within operational learning, housing professionals must understand their university’s mission, learning goals, and strategic priorities, as well as be able to articulate how their department’s work aligns with these characteristics and contributes to students’ overall learning and development.
Housing organizations must be centered as learning organizations that accept the consistency of change, learn from past mistakes, and embrace future considerations. Additionally, a successful housing professional must collaborate with staff, faculty, and other stakeholders to build and maintain structures that foster the integration of learning across disciplines and departments.